Privacy and Cookie Policy

Privacy and Cookie Policy

PREAMBLE

Welcome to our website helvetica-mp.com.

In France, personal data is protected in particular by Law No. 78-87 of January 6, 1978, Law No. 2004-801 of August 6, 2004, Article L. 226-13 of the Penal Code and the European Directive of October 24, 1995. Below is information relating to the collection and processing of your personal data.

When you use the Site or its services, information and personal data about you are collected. Therefore, in accordance with the provisions of the General Data Protection Regulation No. 2016/679 (“GDPR”) and applicable national legislation (collectively, the “Personal Data Protection Legislation”), we have created this document (hereinafter the “Privacy Policy”) to indicate the personal data we collect, the purposes and methods of their processing and the security measures adopted to protect them.

NAVIGATION DATA

During their normal operation, the computer systems used to run the Website collect some of your personal data, the transmission of which is implicit in the use of Internet communication protocols. This information is not collected for the purpose of identifying you, but may lead to your identification if, for example, it is combined with information held by a third party. This category of data includes the IP address and domain name of your computer, the URI (Uniform Resource Identifier) ​​addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server and other parameters relating to your operating system. We use this data for the sole purpose of obtaining anonymous statistical information on the use of the Website and to verify its correct functioning. The collected data is deleted immediately after processing. The data could be used to establish responsibilities in the event of cybercrime committed against the Services.

REGISTRATION INFORMATION AND OTHER INFORMATION PROVIDED BY THE USER

Use of the website does not require the creation of a personal account.

However, to access certain pages reserved for registered users and, for example, to send us a request for information or feedback on products, you must create a personal account and become a registered user.

When you create your account, you will be asked to enter the following registration information:

  • First and last name, email, postal address, password, date of birth, etc.

In addition, the personal data you provide directly when placing an order to purchase an item will be collected and processed. This includes data collected through sending emails, interacting with website features, and requesting services offered by the website. The personal data we collect and process includes your first name, last name, gender, nationality, email address, shipping and payment methods, credit and/or debit card number, and purchasing habits.

PURPOSE OF PROCESSING

The provision of the above information is necessary in order to create an account as well as to respond to requests for information; to provide the services requested through the website, including registration and subsequent updates and to manage the activities organized through the website; to carry out statistical analyses and surveys; to manage sales activities and provide sales and after-sales services, such as administration, accounting, returns management and warranties, customer relationship management, including compliance with legal obligations, national and European regulations (including anti-money laundering regulations), to prevent fraud and to exercise rights in legal proceedings.

Any refusal by you to provide this information would still allow you to use the website, but would prevent you from using some of our services reserved for registered users.

Furthermore, your personal data must be processed in order to execute the contractual relationship arising from the purchase of HELVETICA Mountain Pioneers products. The provision of this data constitutes a contractual obligation. If you require size suggestions, we will process your measurements with your prior consent. You are free to provide us with your data or not, but without the requested data, it will not be possible to conclude the contract or respond to your requests. This means that you will not be able to purchase HELVETICA Mountain Pioneers products and it will not be possible to process your requests.

OTHER PURPOSES OF PROCESSING

With your optional consent, HELVETICA Mountain Pioneers will use your personal data for other purposes such as marketing, commercial or advertising communications, direct sales, market research, and in-store sales support worldwide via email (newsletter), telephone, SMS, MMS, instant messaging, and traditional mail, including sending event invitations. You may at any time indicate your preferred means of contact from those listed above and opt out of receiving promotional communications via any of these means of contact.

LEGAL BASIS FOR DATA PROCESSING

Your personal data is only processed if one of the legal requirements provided for by the legislation in force is met, and more specifically:

  • for the conclusion and execution of a contract to which you are a party for the purchase of products presented on the website;
  • to fulfil a legal obligation to which the controllers may be subject for the purposes of their activities;
  • for the purposes of the legitimate interest of the data controllers in ensuring the browsing activity and registration of reserved users;
  • to prevent and prosecute fraudulent activities, as well as for internal administrative purposes, on the basis of which the communication of data to companies belonging to the group of companies of the controller is legitimate;
  • with your consent regarding marketing activities.

INFORMATION COLLECTED THROUGH COOKIES AND OTHER TECHNOLOGIES

WHAT IS A “COOKIE”?

According to the CNIL definition, a "cookie" is a piece of information, generally small in size and identified by a name, which can be transmitted to your browser by a website to which you connect. Your web browser will store it for a certain period of time, and will send it back to the web server each time you reconnect. Cookies have multiple uses: they can be used to memorize your customer ID with a merchant site, the current contents of your shopping cart, an identifier allowing your navigation to be tracked for statistical or advertising purposes, etc.

Our sites contain cookies managed by HELVETICA Mountain Pioneers, and by partners (publishers of audience measurement solutions, advertising agencies, social networks, etc.).

Several types of cookies with different purposes are used:

  1. Cookies necessary for the proper functioning of the site

These cookies allow the site to function optimally. You can block and delete them using your browser settings; however, your user experience may be degraded.

  1. Audience measurement cookies:

In order to adapt the site to the demands of its visitors, we measure the number of visits, the number of pages viewed as well as the activity of visitors on the site and their frequency of return. The statistics tool used by the company Le corner des accessoires is Google Analytics

We also collect your IP address to determine the city you are connecting from. This is immediately anonymized after use.

  1. Third-party cookies aimed at improving the interactivity of the site

The Le Corner des Accessoires website relies on certain services offered by third-party sites. These include:

  • Share buttons (Twitter and Facebook)
  • Lists of tweets (Twitter)
  • Videos broadcast on the site (YouTube, Dailymotion)

These features use third-party cookies placed directly by these services.

  1. Advertising cookies

As part of your browsing on all the pages of our site, the company Le corner des accessoires may process your browsing data and/or use advertising cookies in order to be able to offer you relevant advertisements based on your interests.

Refusing advertising cookies does not impact your use of our site. However, it may impact the relevance of the advertisements you see.

These cookies are mostly third-party cookies and depend mainly on advertising agencies.

The above cookies may be:

  • Temporary, when they are automatically deleted at the end of the connection;
  • Permanent, when they remain on the user's hard drive, unless the user deletes them;
  • Internal, when issued and managed directly by the website administrator;
  • From third parties, when managed by a domain other than the one visited by the user.

While the use of technical cookies does not require user consent, the use of profiling cookies always requires the optional consent of the user, who can choose which profiling cookies to allow.

Cookies can be managed and disabled using browser settings (e.g. Internet Explorer, Google Chrome, Safari, Firefox) or the cookie consent tool, when accessing the website.

Once on the site, the user will be able to access the “Your Choices” section and consult the list of third-party companies that place cookies on our site (the “Company”); check the presence and activity status of the installed cookie (the “Status”) and selectively manage your consent (“Yes/No”). Expanding the entry (Info) for each company will provide more information about the company and will allow access to the specific privacy and cookie policy.

COOKIE MANAGEMENT

You can prevent the storage of new cookies or categories of cookies at any time by changing your browser settings or by using one of the opt-out solutions.

METHODS OF PROCESSING AND STORING DATA

Your personal data will be processed electronically and always in compliance with the security requirements of applicable legislation, in particular with reference to Article 32 of the GDPR. Our security measures include contractual agreements with any contractors (e.g., service providers) or other parties to protect the security and confidentiality of your personal data in accordance with the provisions of our Privacy Policy.

Duration of use and storage of personal data

We will retain your personal data until its purpose is fulfilled, in accordance with our internal data retention policy. In particular, we hereby clarify that we have a general retention period of 3 years from the initial collection for your personal data that is processed for our own billing and accounting purposes, unless applicable national law provides for different retention requirements.

In principle, we will destroy the personal data in our possession as soon as possible once we have fulfilled the purpose for which we collected and used your personal data. However, the following categories of your personal data will be retained by us for the periods specified below.

Registered User Data: This data will be retained for as long as the account is active, to the extent strictly necessary to provide services to the user. Even after the account is closed, we will retain your information if necessary to comply with legal or regulatory obligations, protect our rights, prevent fraud, or comply with this Privacy Policy.

Payment data: until confirmation of payment and completion of the related administrative and accounting formalities, after expiry of the right of withdrawal and after the deadline for contesting the payment.

Data collected in connection with the use of the services presented on the website (e.g., “in-store pickup”, “in-store return”, “in-store order”, “order and delivery”): this data is stored until the service has been fully executed; data relating to user requests to our Customer Service: the relevant data will be retained until your request is resolved.

With particular regard to the legal protection of our rights, we hereby specify that we retain the data in accordance with the local limitation period.

RIGHTS OF THE PERSON CONCERNED

As a data subject, you may at any time exercise the rights recognized by the Privacy Policy with regard to the specific processing of your personal data. If you have not reached the legal age prescribed by your law, your legal representatives will also hold the rights described below.

Below is a general description of these rights and how to exercise them:

  • Right of access to your personal data: you can obtain confirmation as to whether or not your personal data is being processed and, therefore, obtain access to your personal data and information relating to its processing. If you wish, a copy of your personal data will be provided to you;
  • Right to rectify your personal data: you can obtain the correction, modification or updating of any inaccurate or outdated information, as well as the addition of incomplete personal data, including by providing a supplementary declaration;
  • Right to withdraw your consent: You may at any time withdraw your consent to the processing of your personal data in relation to any marketing activity, including profiling. In this regard, please note that the sending of commercial and promotional communications, the carrying out of market research and surveys aimed at measuring satisfaction and the adaptation of commercial offers. Upon receipt of your request, the processing of your personal data based on this consent will cease, while the various processing operations or processing based on other grounds will continue to be carried out in full compliance with applicable law;
  • Right to have your personal data erased (right to be forgotten) when your personal data, in particular, are no longer necessary for the purposes for which they were collected or processed, or have been processed unlawfully, or must be erased in order to comply with a legal obligation, or, finally, (iv) you have objected to their processing (see "right to object" below) and there are no overriding legitimate grounds that would allow HELVETICA Mountain Pioneers to process your personal data in any way. As soon as we have received and examined your request, if it is lawful, your personal data will be erased;
  • Right to limit the processing of your personal data : you can request that the processing of your data be limited, i.e. that your personal data be stored but not used (except for your requests and legal exceptions):
  • When you contest the accuracy of your personal data for the period necessary for HELVETICA Mountain Pioneers to verify the accuracy of this data;
  • When the processing is unlawful, but you oppose the deletion of your data;
  • When, although your data is no longer necessary for HELVETICA Mountain Pioneers for the purposes of processing, you need it to verify, exercise or defend your rights in legal proceedings;
  • When you object to the processing, pending verification whether HELVETICA Mountain Pioneers has legitimate grounds to continue processing all of your data;
  • Right to data portability: You can request to receive data that is processed on the basis of your consent or a contract concluded with you, in a structured format and readable by an automated device.
  • Right to object: You may object to the processing of your personal data at any time by invoking a legitimate interest and explaining the reasons for your request. Unless there are legal reasons that prevent this right, we will cease the processing to which you have objected. You have the right to object at any time to the processing of your data for marketing and/or profiling purposes, provided that it is related to this purpose, without it being necessary to specify the reason for your objection. In this case, the processing of your data will cease immediately;
  • Right not to be subject to a decision based solely on automated processing , including profiling, which produces legal effects concerning you or significantly affects you.

BROWSER SETTINGS 

Most browsers accept cookies by default. You can change your browser's preferences and cookie management in the privacy tab.

Please note that some features of the sites may no longer function optimally. To learn how to modify your browser settings, go to your browser's Help menu.

For Chrome: https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en

For Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

For Safari: https://support.apple.com/kb/PH21411?viewlocale=fr_FR&locale=fr_FR

For FireFox: http://support.mozilla.org/fr/kb/cookies-information-sites-registerent?redirectlocale=fr&redirectslug=G%C3%A9rer+les+cookies

For Opera: http://help.opera.com/Windows/10.20/en/cookies.html

OPPOSITION SOLUTIONS

You have the option to manage your preferences regarding the display of targeted advertising on the platform: http://www.youronlinechoices.com/fr/ .

You will be able to see which companies have opted in or out of receiving targeted advertising.

For more information on cookies and how to disable or delete them, we invite you to visit the CNIL website.